Saturday, August 17, 2013

Leading PUG raid? - Use our pro motherpugger tips!

Pugs – You never know what clowns will show up.
PUG leading, as frustrating as it can be, can really improve your raid leading. You need to be a-game to run a successful PUG. Give it a show with the below caveats to see where you stand. 
If you can lead a Pick Up Group of raiders that have no real incentive to be skilled, respectful, or rational then you can lead a guild group with ease.

Want to test your ability to lead? Try raid leading a pug to a successful completion of a current raid tier. Anyone can yell “go go, pull” to a bunch of great players that know their jobs. This is NOT raid leading but raid facilitating. There’s a big difference in skills needed between the two.

A “PUG” by definition is a Pick Up Group of people that do not know each other who want to tackle a team puzzle whether it be a raid, dungeon, or a battleground. Pugging can be anything from a full 25m pug on the latest raid tier or just pugging a few spots in your almost filled guild raid. Either way your style will need to change a bit from your typical full guild run. People are less patient with just about every aspect of the raid.

Leading a full PUG raid
  1. Modifying your leadership style (up your patience, lower your expectations)
  2. You have to know your fights in and out to lead a pug. (you have to know each persons capabilities and role)
  3. Instructions need to be clear and per player (“ok slayernoob, you are interrupting frostfirebolt and then TIMEWARP when P2 hits” “johnnyrageface you’re dpsing adds only until P3″)
  4. In pugs it pays off to spend a good amount of time giving clear and specific instructions rather than the wipe/learn approach a lot of guild teams will use. PUGs break up quickly if the future does not look bright.
  5. Know that some people will not listen to the instructions and you’ll have to give them the instructions again in real-time.
  6. Be clear about loot before, during, and after the boss dies. (and some idiot will still cry fowl /sigh)


PUGging a few spots
Many inexperienced raid leaders will call a raid night because one of their “key” players can’t make it. This especially happens when the team is new and trying to find its “core.” I call bullshit on this mentality. There are plenty of good players out there. PUG one and make it happen. Your team will thank you and you will accomplish the following things for your guild/raid teams.

  1. Shows your team that we raid these nights with or without you.
  2. Shows your team that you are willing to wipe and learn and lead for even one more boss kill. Practice is Practice. Get it in any way you can and bosses will fall.
  3. You might find a diamond in the rough in trade chat or even your own guild.
  4. An active raiding guild is a happy raiding guild.

Rotating Roster - How/Why/Help!


Today we’re going to address an important aspect of raid leading, one that can generate potential drama and attrition if done wrong. We’re talking about roster rotations. Raid sits, bench time, core spots, backup raiders.
Raid leaders have the hardest of the jobs. Our task is to make sure that we have a raid group ready to pull at raid times, every raid night. We need to find a way to accommodate 10/25 people in the raid, even if we have 3 extra… or are missing those vital 2. We thrive for the correct group composition for that specific encounter. We need to keep the raid going.



How do we do this? Easy answer: we over-recruit. Problem solved… partially.
When you have more players than raid spots, it’s important to have a plan that allows you to rotate raiders in and out as fairly as possible. You may prioritize attendance, gear, skill, or a mix of all these factors. Important thing here: no matter what your rules are, be consistent about it. Let the players know what they should expect regarding raid sits, and be strict about it.

You can imagine the conflict of interests. For example, player A started with your team, but then real life hits and she had to stay away for a long period. Now she wants back in and after so many raid nights it wouldn’t be a problem to have a spot, right?

Player B wasn’t originally in the team, but stepped up to fill the shoes. He has been online, showing up for raids, even if he’s less geared or less skilled… he’s been always ready to go. If it wasn’t for him, the raids wouldn’t have happened.

The question is… is it fair to sit Player B for the returning Player A? The answer to this question might be “yes” or “no”. It is circumstantial, depending on what your rules are.

Keep in mind that we’re dealing with limited resources here. We only have 10 spots. My personal approach to this – and yes, it is subjective but it is what I believe it’s fairest – would be “reward the people who put more effort into it.”

I run a very casual team. The original idea was to get people to raid under a relaxed schedule, where attendance wouldn’t be a major factor. But this doesn’t mean total disrespect to the team’s goals. There are some unwritten rules of courtesy and common sense.

Most raid leaders experienced the following scenarios: people who disappear without a heads up. People who don’t care to reply to the calendar invites. People who “accept” the invites and never show up. People who show up ONE HOUR late and ask for a spot. Fortunately, this is usually the exception not the rule.

Our raiders need to understand that to be part of a raiding team is always a “both ways” trade off. The team is going to offer you the same dedication, courtesy and effort you put in. If a raider thinks he’s not being treated fairly… consider if he’s putting in as much effort as he’s requesting from the team.

TWO SIMPLE ROTATION SYSTEMS
I have used many rotation systems in the past, and I describe two of them here as an example. Interesting to notice how each system could be perfect for a group and terrible for another.

1. The attendance tracker
If a player shows up, ready to go at raid times, and for some reason doesn’t make the raid team, mark him as ‘sit’. He’s guaranteed to come in the next raid, and won’t be benched again until every member in his group role has also experienced a ‘sit’.
PROS: Very fair system, players can ‘guess’ when they’re going to be benched, less frustration (I’m sitting tonight but I’m guaranteed in the next raid). Perfect for casual groups, guarantees ‘re-installation’ of members in the rotation in an easy way.
CONS: Harder maintenance, usually requiring a detailed spreadsheet.

2. Core spot as long as you come
You start with a ‘core’ team. These member will have priority for invites… until they miss a raid. The person replacing the missing raider then automatically gets ‘core’ status, and will only lose it when he misses a raid, and so forth.
PROS: Easy to maintain, prioritizes attendance. More suitable to ‘hardcore’ groups.
CONS: Can be very frustrating, both for people losing their spots and for those waiting endlessly for their chance to get in.
Be creative and you’ll find what works better for your raid. As long as you’re coherent with your rules and rotation system, you’ll keep your raiders happy and your team going week after week. ~Zhorn

Pre-Raid Checklist

Like all good leaders there’s a time to check in on the troops. It’s best to play Who’s Naughty / Who’s Nice before the raid begins. Inspecting during the raid is pretty vanilla b-game crap. We have a lot of tools to check on the status of our raider’s gear and other variables. So here’s a checklist for the essentials before your first pull.

Flasks & Feasts: Most established guilds provide these for their raiders via a cauldron but if you’re guild doesn’t have that unlocked or you’re a bunch of broke ass fools then your raiders will need to supply them. Don’t buy the “I don’t have the gold” line. It’s way too easy to make money in Azeroth. If they don’t have the gold for flasks / feasts / repairs, then they don’t have the gold to raid. Blizzard has really improved the farming -> raiding ratio since the BWL days. Don’t believe the slackers. 

Gems/Enchants: I have a pretty well established team of 10 and I still do this every so often just to check in on the guys/gals. Go to t
he Armory - Search for the toon you’re auditing – Now click the “Advanced” link in the mid-to-upper right of the character screen – scroll down and see if the character has passed the audit in the lower right of the screen.
Here it will complain if they are missing profession perks like extra sockets, enchants, etc.If they have it means they are fully gemmed and enchanted on all their gear including profession-only bonuses. I’ve even caught myself missing the extra socket from BS on my new bracers before. It’s a bit of a tattle tail app but I like to think of it more as a reminder for busy people  Here as well, do not buy the line about using sub par enchants and the cost of the good ones. I will only hand out loot to people who have maxed their current gear. That seems to motivate the cheap skates pretty quick. 

Talents/Glyphs: Here’s where life as a raid leader gets a little annoying but it’s worth your time if you like the noob you’ve brought to your raid but know he/she isn’t going to make the best independent choices. Go to http://www.elitistjerks.com -> Forums -> class forum -> See what people are rocking as the ideal talents/glyphs etc and make sure your bud is at least close or has reasons for the deviation from the commonly agreed upon best X. It’s not like it used to be that every single talent point needed to be perfect but theirs a base spec that most of the math nerds agree on. Start there and fool around with the other points.

Boss Video: Get used to updating the Guild Message of the Day with the raid time, boss being attempted, and a URL to the agreed upon video to watch. Having everyone on the same page pre-pull can save lots of time. Because GMOTD limits the number of characters displayed you will want to use a service like http://www.tinyurl.com to shorten the video URL to something usable like: http://tinyurl.com/GuildAlikir

More on Flasks: Each class will have a flask that is best for them. Some “BIS” flasks are actually the combination of two elixirs. Cauldrons take this babysitting headache away.

More on Food: Feasts typically satisfy the food requirement for each class although tanks will sometimes want to use a mastery enhancing food in its place.

Getting raiders to use consumables!

I’ve heard many-a-lazy raider say they don’t need to eat or flask. In rando-heroics you even get the pugs that refuse to buff. Without going on a rant about those tards, let me focus on consumables and why THEY DO MATTER.

[Side note: If a raider says he/she doesn't have the gold for flasks or feasts then they simply don't want to raid. It's a requirement and blizzard anticipates us having these buffs as they scale their encounters.]

Lets take a rogue for example and then apply it to a team and a specific boss. 
Baleroc: 42,090,000hp
Baleroc requires raid dps of approximately 117000 on normal 10 man to down.
Rogue is 1 of 7 members DPS  the boss (MT included)

This is based on the rogue doing approximately 29k dps after ALL buffs, but the percentages should remain approximately the same.

No flask or feast
Rogue is pumping out: 27,250 dps
Rogue is doing: 23.3 percent of the damage

Add flask & feast
Rogue is pumping out: 29,000 dps
Rogue is doing: 24.8 percent of the damage

Take those numbers and times them by the other 5 real DPS and you are now doing 7.5% more on the boss. [the math has obviously been simplified to articulate a point]

The jist, if you’re wiping with 7-8 percent left on the boss and you’re not properly using consumables you are just cheating yourself out of earlier kills and further progression (see: less headaches)

The people who don’t want to use these things are the same people that want to scoop even the most lateral of upgrades. In short, tell them if they want loot then they’ll need to come prepared.

The making of a great raid leader


Organizer

Researcher

Communicator

Commander

Arbiter

Disciplinarian

Mentor

Loot Master

Analyst


Which of the above roles are included in a raid leader’s job description?
Yeah, you guessed it. All of them* (many raids are run by a few people, who together, possess the skills above.) There’s a reason great raid leaders are few and far between. It’s a job that takes quite a few skills to pull off. Can you be a raid leader who’s only skill is Disciplining the baddies in the raid? Sure… You won’t be very successful but you can go in there and scream a bit and see some results.
In this article I’m going to assume a few things:

  1. You know what raiding is.
  2. That it’s a team  sport.
  3. You will have to manage different personalities, skills, and expectations.

You need ALL of these skills to be a successful raid leader. I’ll go into each skill and how they pertain to being successful in the world of ragecraft.

    Organizer: You need to set up the dates, times, and goals for the night. Making sure everyone on the team knows when trash clearing starts and what their goals are for the night is an important piece of pre-raid leading.

    Researcher: Depending on the skill and goals of your team you may be the only one doing the research or you may be just a cog in the research machine. Either way you need to the encounters frontwards and backwards. This doesn’t mean watching a tankspot video and hoping for the best. It means watching many videos, reading forums, and doing your own investigation per class for the encounter.

    Communicator: Managing employees, students, or raiders all share the same need for a good communicator. As leader you have to make sure everyone is on the same page. If you don’t be a funnel for information it leads to misconceptions and inevitably drama. Share info that will benefit the team at all times. Keep the info that is unnecessary and may just butt-hurt someone. Your job is to know when to hold them and when to fold them. Thank you Kenny Rogers.

    Commander: A good raid leader is a great mid-fight communicator or commander. This doesn’t mean you have to be the audio version of DBM though. It means you’re making decisions on the fly based on a number of dynamic variables. If two people die at the same time who are you battle rezzing? Should they do it now, or wait for the X raid wide damage to occur? There are too many raid leaders who just do their class’s role instead of keeping a birds eye view on the changing situation. I’ve seen this kind of leader make or break progression attempts. You need to be the one who’s got an eye on it all and calling out the “audibles.” (for you sports geeks)

    Arbiter: ”A person who settles a dispute or has ultimate authority in a matter.” Yeah, that’s us too. We need to take all the ideas flowing in and decide on which one we will execute while making all the other idea makers feel good about the decision. The worst thing you can do in your arbiter roll is to shut people down. The best ideas come from collaboration. Let everyone who wants to say something speak then it’s up to you to make the final call. If you hold tight to the mantra “I do what’s best for the team” then the drama level should remain at tolerable levels.

    Disciplinarian: Someone shows up late; Someone personally insults someone else instead of their performance; Someone rages over loot. You can see where I’m going with this. You’re the one that maintain the order in the group. Make sure you don’t have one hot head hijacking the raid’s good-time.

    Mentor: You’re the raid leader. There’s most likely a reason for this. You know the most about the game, the mechanics, or you’re just a gluten for punishment.  Part of your off-raid duties is to mentor those players who may need be as wise as you in the ways of the pew pew digimonster raiding. Helping a great person with a needed DPS boost is much easier than teaching some pewpew god some social skills. Do your best to be the teacher/mentor/educator to your players They’ll thank you for it when they feel like a full fledged rock start dps, tank, healer etc.

    Loot Master: This one can be easily delegated depending on the system you’ve chosen to use. Your real roll here is to ensure it’s always done fairly and you squash any QQ asap. It can ruin a damn fun time to hear some little bitch complain up and down about a piece that doesn’t drop or he didn’t win. Don’t allow that crap and just push forward. Your other team members will thank you for it.

    Analyst: I’d put this right up there in #1 or #2 roles that can impact success. You need to be looking at the logs after the raids. If you’re not uploading logs to WorldofLogs.com you need to be and looking at tutorials on how to properly analyze them.

An important note from user Zevulon
If you are a new RL that has found your way here for a few ideas on what to do then don’t be dicouraged if you feel that you aren’t great at all these roles. Quite a few things can be delegated and all of them can be learnt. Just knowing what areas you might be lacking in can go a long way to improveing your RLing by allowing you to concentrate your efforts where they will do the most good.
I think that a guilds leadership typically need to include three things; a RL, a administrator and a social spider. All three roles can be performed by the same person or they can be split up.
As a RL you can let the administrator help you out with posting raids, managing your DKP-system (if you use one, my guild don’t) and he can also perform the role of loot master, especially if your system is based on some form of DKP. With regards to organizing raids then make sure to have input on or control over any drafts that are made or raid goals that are set. The social spider can be of great help with keeping morale up and helping to solve conflicts without ending up with two ppl who’ve put each other on /ignore. Any sort of ruling or decision of the type “you’re right and you’re wrong” during raids should still be made by the RL or possibly the the guild master or you risk undermining your authority. For the roles researcher, mentor and analyst you can find some great help from all of your raiding team. If there is someone who combs thru strategy forums and watches hundreds of vidoes then take advantage of that ask him help you find good information. Similarily you’ll find people who are great at playing different classes that can help those who are struggling and there are people who love to go thru WoL reports that can help you analyse what went wrong.

Recount for Raid Leaders


Recount – to recount how bad your friends are.

Overview – Recount is a very powerful tool for analyzing raid data during a raid. However, you have to be exceedingly careful to use the right information from it in order for it to be beneficial. Staring at raw numbers and criticizing based off of them is entirely too common. Hopefully this guide will give you some tips on how best to use that data.

Death log – Likely the most important part of recount for both raid leaders and tanks alike is the death log. As seen in the picture above, the death log is an action by action count of what happened in the prior 10-15 seconds before a person died. This is invaluable in multiple cases.

First, tank deaths. The deaths portion of recount allows you to see exactly how much damage the tank may have been taking, and who specifically was healing them. It enables the raid leader to see if a healer was slacking, or if the tank stepped in something, or simply had a bad string of hits.
Using the death log intelligently can clean up many things. Example “It looks like Yuebe was really focuses on healing the tank but I thought we had assigned her to orb 1 heals?” By clicking the report button (the trumpet) you can link the death log to the raid, showing specific members exactly how they died (both for curiosity and to let them know).

HPS vs OverHeals – Also called “healing meters”, these are the most difficult to read correctly and analyze. Most importantly, do NOT think that the most healing done or HPS done means that that specific healer is doing that much better, a lot depends on the class and what job they have. For instance, a tank healer will likely have lower HPS and higher overhealing because they will simply be spamming the tank, whereas a raid healer will have higher HPS because they are healing more total damage/the whole raid. Also, druids will almost always have higher HPS at this point in Cataclysm, based on the mechanics of the class. Shamans, Priests, and Paladins all have mitigation, while druids have straight throughput healing. Basically, don’t bash other healers based on HPS =) Dig a bit deeper and compare apples to apples.

Another important part of the healing area of recount is the spell usage. If you have a healer that is not performing up to par, it may be due to the spell usage. After browsing a few logs of healers, it should be easy to tell what the breakdown for heals used should be, and you will be able to see if your healers are following that or not. Note that this is most easily done in world of logs, but once you’re comfortable with reading spell breakdowns can be done during a raid to make quick changes. Finally, overhealing. The thing to remember about overhealing is that if a healer is not going out of mana, OVERHEALING IS NOT SIGNIFICANT. Only use overhealing for any meaningful discussion if the heals get tight and healers are running out of mana. Otherwise, it is completely worthless.

DPS (Damage Done) – DPS and damage done are much the same, but I’ll deal more with damage done, as it’s the more important measure generally. The only time where you’ll really care about actual dps is during burn phases, and that can generally only be analyzed in World of Logs, so that will not be discussed here. Damage done is rather self-explanatory, it shows the damage being done by your raiders during an encounter. There isn’t much to discuss, other than to remember that people have different jobs, and that the damage done is not indicative of whether or not they’re doing their job correctly. Keep this in mind if you notice lower damage done.

The primary time you’ll be wanting to analyze this mid raid is on fights such as Baleroc and Majordomo, because they’re both enrage timers/dps checks of a sort. You can simply see who is doing less, and tell them to up their game (nicely, of course    )

Dot Uptime – While I prefer to analyze DoT uptime on World of Logs post-raid, if you’re close to beating an enrage timer or a little low on dps, a snapshot of DoT uptime can help you notice if a raider is losing dps. For classes such as moonkins, mutilate rogues, among others that rely on near perfect DoT uptime, a quick look at your specific raiders’ uptimes can let you know if they’re not performing well. Again, this isn’t a great measure of dps in general, but it can help in a pinch.

Damage Taken – Damage Taken is useful primarily for tanks, and on fights where avoidable damage won’t necessarily kill you, but will tax healers. It’s pretty useful if you have two like-tanks standing in front of the same type of add(s). Why is joey taking more damage than Suzie? Oh it looks like Joey isn’t keeping Shield Block off CD and Thunderclap on the add. Blah blah.
Alysrazor is a great example of where damage taken is extremely useful. Her brushfires (especially on heroic) hurt, and each time anyone is hit by them, it moves the healers off of the tanks, which can cause a quick tantrum death. This leads to a very important point, if by checking the death log, a tank is dying due to not receiving enough heals, it may not be the healers fault. You’ll want to examine the damage taken meters and see if people are taking avoidable damage. By hovering over the bar and clicking on the person, you can see a list of the abilities they took damage from, and how much total. Basically, if someone is taking lots of damage from avoidable effects, this gives you a measure to show them, and hopefully improve their raid awareness.

Dispels and Interrupts – Finally, there are 2 other areas of recount that can be of great assistance mid-raid. These are the Dispels and Interrupts. They go hand in hand with essentially telling you exactly how any interrupts or dispels a certain raider is doing. It’s quite self-explanatory, but more or less it tells you who’s doing their job. A great example is on Alysrazor where interrupts are crucial. If one side is failing at their interrupts, simply see who isn’t doing it and let them know.
Finally as a side note, if you’re not comfortable reading statistics and numbers reliably, have someone reliable do it for you! Personally, I’m a math major and can sit and pour over statistics forever, but many people are not mathematically inclined. Don’t be afraid to ask for help! ~Poppopfizz